Question 1

Do you issue refunds / accept returns?

Accepted Answer

Due to the nature of digital downloads, we do not accept returns or issue refunds.  Please make sure you want a product before you checkout.

Question 2

How do digital downloads work?

Accepted Answer

Simply place a digital download product into your cart and check out. Once checkout is complete, a confirmation email is sent to you with a download link. The link also appears on the Thank You page of your order.
 
The link you recieve is good for 30 days.  Make sure you download your purchase in that timeframe.

Question 3

What am I allowed to do with my digital purchases?

Accepted Answer

Digital products are unique in that when you make a purchase you do not actually own the digital file.  Instead, you have purchased the right to use that file in a certain way and under specific conditions.  Each digital item that you purchase from our store will come with an EULA (End User License Agreement) unique to that product type.  By downloading and using the digital product, you agree to abide by the terms of the EULA.  You can find more specifics about our different EULAs here.

Frequently asked questions

Do you issue refunds / accept returns?

How do digital downloads work?

What am I allowed to do with my digital purchases?